Privacy and Policy

Privacy Policy

At Forenexa, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services. By accessing or using Forenexa, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience and ensure the security of our platform.

1.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number (if provided)
  • Wallet Address
  • Payment Transaction Details

1.2 Non-Personal Information

  • Browser type and version
  • IP Address
  • Device Information
  • Website Usage Data (pages visited, time spent)

1.3 Cookies and Tracking Technologies

  • We use cookies to enhance user experience, personalize content, and analyze website traffic.
  • Users can manage or disable cookies through their browser settings.

⚠ Disabling cookies may affect website functionality.

2. How We Use Your Information

We use collected information for the following purposes:

  • Account Management: Creating and maintaining user accounts.
  • Transaction Processing: Handling deposits, withdrawals, and payments securely.
  • Customer Support: Resolving inquiries and technical issues.
  • Security & Fraud Prevention: Detecting suspicious activities and preventing unauthorized access.
  • Legal Compliance: Meeting regulatory requirements.
  • Service Improvement: Enhancing website functionality and user experience.

⚠ Forenexa does not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We implement strict security measures to protect user data, including:

  • Encryption: Sensitive data is encrypted during transmission.
  • Secure Servers: Stored on firewalled, access-restricted servers.
  • Two-Factor Authentication (2FA): Recommended for additional account security.

⚠ No online system is 100% secure. Users are responsible for safeguarding their credentials.

4. Data Retention

  • Your data is retained only as long as necessary for legal, security, and operational purposes.
  • If you request account closure, we may retain some data as required by law or fraud prevention policies.

5. Third-Party Services

  • Forenexa may integrate with third-party payment processors and analytics tools.
  • These services have their own privacy policies, and we are not responsible for their data practices.
  • Forenexa does not store your private keys, passwords, or financial details related to external wallets.

⚠ Always verify third-party services before use.

6. User Rights

You have the right to:

✅ Access & Correction: Request a copy of your stored information.
✅ Data Deletion: Request account deletion (subject to legal obligations).
✅ Opt-Out: Unsubscribe from marketing emails.

For data requests, contact or submit a ticket at https://forenexa.com/contact.

7. Compliance & Legal Disclosures

  • We may disclose personal information if required by law, court order, or to prevent fraud.
  • We comply with applicable data protection laws.

⚠ Forenexa does not respond to unauthorized data access requests.

8. Policy Updates

  • Forenexa reserves the right to update this policy at any time.
  • Any changes will be posted on this page, and users will be notified via email or website announcements.

9. Contact Us

For any privacy-related inquiries, please contact:

📧 Support Email
📩 Support Ticket

 https://forenexa.com/contact